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Tag: Rent

Stamp Duty on second homes: everything you need to know

Posted on by Sophie Winter

Are you considering purchasing a second home? Recent announcements from Chancellor Rachel Reeves in the Autumn Budget have significant implications for buyers looking to invest in second properties or buy-to-let ventures. With changes to the Stamp Duty rates and tax thresholds set to take effect in 2024 and 2025, it’s crucial for prospective buyers to understand these updates and plan accordingly. Here’s a comprehensive overview of what to expect and how to navigate these changes effectively:

Key Stamp Duty changes for second homes

Starting 31 October 2024, the Stamp Duty surcharge for second homes and buy-to-let properties will increase. While buyers of primary residences will not be affected, those acquiring an additional property will face higher tax obligations. Here’s how it breaks down:

New Surcharge: Effective from 31 October 2024, this surcharge will rise to 5%, resulting in additional costs for second home buyers.

Previous Surcharge: Buyers of second properties currently pay an additional 3% on top of standard Stamp Duty rates.

Important timing considerations

If you plan to buy a property intending to make it your main residence, the timing of both your purchase and sale is crucial. Even if your new property is meant to be your primary home, you will incur the 5% surcharge unless you complete the sale of your existing home before finalizing the purchase of the new one. If your previous home sells within 36 months, you can apply for a refund of the surcharge.

This detail highlights the importance of coordinating sale and purchase timelines closely when transitioning to a new primary residence.

Upcoming changes to Stamp Duty thresholds in Spring 2025

It’s also important to be aware of the impending changes to Stamp Duty thresholds in Spring 2025. The current thresholds, which were adjusted in 2022 to ease the tax burden on homebuyers, will revert to pre-2022 levels as follows:

  • Current Stamp Duty Thresholds (until April 1, 2025):
    • Up to £125,000: 0%
    • £125,001 to £250,000: 0%
    • £250,001 to £925,000: 5%
    • £925,001 to £1.5 million: 10%
    • Above £1.5 million: 12%

  • New Thresholds (effective April 1, 2025):
    • Up to £125,000: 0%
    • £125,001 to £250,000: 2%
    • £250,001 to £925,000: 5%
    • £925,001 to £1.5 million: 10%
    • Above £1.5 million: 12%

The reduction in thresholds means that purchases between £125,001 and £250,000 will now incur a 2% Stamp Duty rate, which is currently zero. This change could increase costs by at least £2,500 for transactions within that range. Prompting buyers to consider moving their timelines up to avoid this additional expense.

Implications for second home buyers

Increased Costs for Investors: The 5% surcharge on second homes starting in October 2024 will directly affect buy-to-let investors and those looking for holiday properties.

Coordinating Sales and Purchases: For those buying a new primary residence, it’s essential to complete the sale of your current home before finalising the new purchase to avoid the surcharge. Remember, the refund option remains available for 36 months if the sale is delayed.

Buying Ahead of the Spring Threshold Reversion: If you’re considering buying a primary or second home in the lower property bands, purchasing before the threshold changes will help you benefit from more favourable Stamp Duty rates.

Budgeting for Stamp Duty: Stamp Duty must be paid within 14 days of completing the property purchase. So it’s vital to have funds available to avoid penalties or interest. Collaborate closely with your solicitor or conveyancer to ensure a smooth transaction and a clear understanding of your tax responsibilities.

With these changes on the horizon, timing will be critical for anyone planning to buy a second home or an investment property. Being informed about the new rates and thresholds can help you make better decisions regarding when to buy and how to manage your finances effectively. Consulting a property expert or financial advisor can also provide valuable insights into navigating these changes and optimising your investment strategy.

Contact us

If you’re looking to buy a second home, get in touch with our team today for help on your journey!

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Why choose CR Real Estate: The best estate agent in Gillingham for selling your home

Posted on by Sophie Winter

If you’re considering selling your home in Gillingham, selecting the right estate agent can make all the difference. With a trusted partner, you can navigate the market confidently, secure the best value, and enjoy a seamless selling experience. CR Real Estate, known as the best estate agent in Gillingham, is committed to delivering unparalleled service, expert insights, and a dedication to each of our clients. Here’s why CR Real Estate should be your first choice.

Unmatched local expertise in Gillingham

One of the most important benefits of working with CR Real Estate is our wide knowledge of Gillingham and the surrounding areas. We have been actively involved in the local property market for years. Which has given us insights into each neighbourhood, from Rainham to Twydall, Hempstead to Wigmore. This local expertise allows us to not only price your property accurately. But also connect with the right buyers who are looking for a home like yours in Gillingham.

A tailored marketing strategy for your home

To be the best estate agent in Gillingham, CR Real Estate goes above and beyond to ensure your property stands out in a competitive market. Our marketing strategies are carefully crafted for each property and include high-quality professional photos, engaging property descriptions, and listings on all the major property portals. We utilise social media, email marketing, and even local advertising to make sure your property receives maximum exposure. This multi-channel approach ensures that your property is seen by as many potential buyers as possible, speeding up the sale process and achieving the best price.

A personalised and client-first approach

At CR Real Estate, we understand that every property sale is unique, and every client has different needs. We take the time to understand your goals, answer your questions, and keep you informed throughout the selling process. From the initial valuation to negotiations and the final sale, our team is with you every step of the way. Providing guidance and ensuring you’re comfortable with every decision. This commitment to a personalised approach has earned us a reputation as the best estate agent in Gillingham.

Highly experienced and qualified team

Our team at CR Real Estate is made up of experienced professionals who bring a wealth of industry knowledge. We stay up to date on market trends, legal requirements, and best practices. Ensuring that you receive accurate advice and exceptional service. Our team is trained to handle all aspects of the selling process, including negotiations, viewings, and paperwork, so you can rest assured that your property sale is in capable hands.

Transparent communication and honest valuations

One of the biggest challenges when selling a home is understanding how much it’s worth. At CR Real Estate, we pride ourselves on offering honest, data-backed valuations. We provide a thorough market analysis, explaining every aspect of the valuation so you know exactly what to expect. Moreover, we keep you updated with regular market insights and provide honest feedback after each viewing. This level of transparency not only builds trust. But also ensures that your expectations align with the realities of the current market.

A proven track record of success

As the best estate agent in Gillingham, CR Real Estate has a proven record of helping homeowners achieve outstanding results. Our client testimonials and successful sales speak for themselves. We are dedicated to delivering results that not only meet but exceed expectations. Whether you’re looking for a quick sale or the highest possible price, we have the experience and drive to make it happen.

Choosing CR Real Estate: your trusted partner in Gillingham

Selling a property is one of the biggest financial decisions most people will make, and having a partner who understands the local market, prioritises your needs, and delivers results can make all the difference. At CR Real Estate, we strive to offer the best estate agent experience in Gillingham. We put our clients first, using our local expertise, and providing a personalised, results-driven service.

If you’re ready to sell your home in Gillingham, trust the best estate agent in Gillingham. Book a valuation online today for a free, and let us show you how we can make your property sale stress-free.

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Top 10 things to know before buying your first home

Posted on by Sophie Winter

Congratulations on deciding to buy your first home! To help you navigate this exciting journey, here’s a guide designed for first-time buyers to ensure you feel equipped and confident throughout the process.

Get your finances in order

Start by organising your finances, as your credit score significantly impacts your mortgage options. Pay all your bills on time and avoid making large purchases prior to applying for a mortgage. Consult a professional to understand what you can afford, and remember to factor in additional costs like solicitor’s fees, stamp duty, and home insurance. These expenses can influence the price range of homes you consider.

Decide what you want

Take your time to view various properties and create a list of your ideal home’s features. Split your wish list into essentials and items you can compromise on. This thoughtful approach helps prevent impulsive decisions and ensures you’re clear on your home preferences while remaining realistic within your budget.

Get to know local agents

A knowledgeable estate agent can provide valuable insights about both the properties and the neighbourhood. Visit multiple agents and discuss your requirements in detail. Building a rapport with them increases the likelihood they’ll remember you when a suitable property becomes available. Stay proactive by monitoring new listings on their websites and other online platforms.

Stay flexible

While having a list of priorities is helpful, being flexible is crucial. Don’t dismiss a potential home simply because it’s slightly outside your preferred area or lacks a specific feature. Consider how you might creatively enhance the property’s décor or outdoor space.

Consider renovations

If you’re not specifically looking for a fixer-upper, be cautious about buying a home that requires significant renovations. This type of investment can be risky. If you choose a property needing work, ensure you get a thorough inspection to understand its condition, ideally after a rainy day to check for potential issues like leaks or foundation problems.

Learn about your prospective home

Before making an offer on your dream home, gather as much information as possible. Investigate how long the property has been on the market, request utility bills, and hire a surveyor to assess the home’s condition. Familiarise yourself with the area, including nearby amenities, schools, and local establishments, as these factors will affect your everyday life.

Hire a good Solicitor

As a first-time buyer, it’s essential to find an experienced solicitor to handle Stamp Duty, Land Registry, and contracts. Avoid using the same solicitor as the sellers to prevent conflicts of interest.

Don’t be afraid to negotiate

Property prices are often negotiable, so don’t hesitate to discuss price adjustments. If the home requires repairs or your survey reveals defects, leverage this information to negotiate a more favorable price. While your estate agent can assist in negotiations, you should ultimately be in control of the decision.

Don’t feel pressured

Buying your first home is a significant commitment, so take your time making decisions. Resist the urge to rush; if you don’t need to move immediately, explore your options. It’s vital that you feel comfortable and happy in your new home.

Be patient

The home-buying process can take longer than expected, so focus on your search without overwhelming yourself. Balancing other major life events, like planning a wedding or starting a family, alongside buying your first home can be stressful. Embrace the experience; purchasing your first home is a momentous step that should be cherished.

Contact us

Ready to start your journey toward buying your first home? Get in touch with our team today to begin your search!

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Selling a house in Gillingham: Tips for a successful sale

Posted on by Sophie Winter

Here are our essential tips to help you effectively sell your house in Gillingham and prepare for your move.

Enhancing your home’s exterior

First impressions matter. The exterior of your house is the first thing potential buyers will see. The front door is a key focal point, so ensure it looks welcoming. Keep the area neat and clean, as many serious buyers will likely drive or walk past before booking a viewing.

Maintain the front garden: Keep lawns well-trimmed and the garden tidy. A well-kept garden enhances the view from windows and creates a sense of spaciousness.

Optimising Your Home’s Interior

Consider redecorating: If any area of your home needs a fresh coat of paint, do it. Don’t assume the new owners will handle it; a well-decorated home makes a significant impact.

De-clutter and de-personalise: Remove unnecessary items such as ornaments, photo frames, and toys. This makes rooms appear larger and more inviting.

Tackle repairs: Fix any minor issues like squeaky floorboards, dripping taps, or creaky doors.

Clear stairways: Keep stairs clear of objects to avoid hazards and create a more open feel.

Sparkling bathrooms are essential: Ensure your bathrooms are clean and fresh.

Add fresh flowers and plants: Preparing your home as if you’re expecting guests will enhance its appeal.

Maximise natural light: Bright rooms create a positive impression. Use curtain ties to pull back drapes and add lamps to darker spaces.

Neat bedrooms: Ensure beds are made and surfaces are tidy, putting away personal items.

During viewing when selling a house in Gillingham

Limit distractions: It’s best for one person to conduct the viewing, allowing buyers to focus on the house rather than feeling crowded by your family.

Control noise: Turn off the radio and television to create a peaceful atmosphere.

Create an inviting aroma: Use air fresheners or brew coffee to fill the home with an inviting scent. Baking cookies can also enhance the ambiance.

Focus on selling the house: Don’t attempt to sell any furniture or fittings, as this may confuse potential buyers.

Let us handle the conversation: If you’ve requested accompanied viewings, let us take the lead. If you’re home during the viewing, avoid following us around.

Keep pets away: Pets can be distracting and may deter potential buyers.

Avoid apologising: Don’t draw attention to any flaws in your home’s appearance.

Don’t engage in debates: If buyers comment on your home, let them discuss their thoughts without your input.

Declutter the garage: A messy garage can give the wrong impression about your home’s size.

Leave negotiations to us: If discussions about price arise, let us manage them to keep you comfortable.

By following these tips, you’ll be better prepared for selling a house in Gillingham and will enhance your chances of a successful sale. Contact us today for help or more information about our services.

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Why choose CR Real Estate?

Posted on by Sophie Winter

At CR Real Estate, we prioritise honesty and transparency at every stage. We know that buying or selling a property is a major life decision, and we’re here to make that process smooth, effective, and rewarding. By using proven marketing strategies and skilled negotiation techniques, our team is committed to delivering the results our clients expect.

Our experienced team are dedicated to providing professional, personalised service designed to meet each client’s unique needs. After years of experience helping local clients, we established CR Real Estate as an independent agency to offer the highest level of service and to build lasting relationships.

What CR Real Estate offers

Local Expertise with a Friendly, Professional Touch

Our team of local experts are ready to support you at every step, ensuring that you always have knowledgeable assistance whenever you need it.

Dedicated Sales Progressor

The moment your home receives an offer, our dedicated sales progressor steps in to manage every aspect of the sale, making sure the process goes as smoothly as possible from start to finish.

Listings on Major Property Portals

We maximise your property’s visibility by advertising it on all major property portals. Including Zoopla and Rightmove, reaching the right buyers and getting you the best possible price.

Professional Photography and Floor Plans

Our commitment to quality means we offer professional photography and provide expert floor plans. First impressions are key, and high-quality photos and detailed floor plans allow buyers to envision the layout and appeal of your home.

Book your free valuation today

At CR Real Estate, our goal is to secure the best price for your property and find the ideal buyer. We believe in keeping you informed at every stage, so you never feel left in the dark. Regular updates and open communication are the backbone of our approach. Ensuring you know exactly where you stand with your sale.

Ready to list your property or need some free advice? Contact CR Real Estate today for help. Book your free valuation and let’s work together to achieve the best outcome for your property sale.

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How to be fully prepared for a mortgage application

Posted on by Sophie Winter

Embarking on the path to homeownership is exciting, and being well-prepared for a mortgage can make the journey much smoother. Whether you’re a first-time buyer, remortgaging, or relocating, a bit of preparation can streamline the mortgage process. Here’s how to get yourself fully prepared for a mortgage application.

Steps to get prepared for a mortgage

It’s smart to start getting prepared for a mortgage at least six months before applying. This allows plenty of time to gather necessary documents and review your finances.

When applying, lenders will assess your ability to afford monthly mortgage payments. First-time buyers might need additional paperwork, while current homeowners will still need to prove they can manage the financial commitment. Preparing well in advance strengthens your application and boosts your chances of approval.

Key ways to prepare for a mortgage

Review Loans and Debts

Your existing loans and debts, such as credit card balances or personal loans, will be scrutinised by lenders. Aim to pay off as much debt as possible before applying, as this can enhance your financial profile. Additionally, avoid taking on new loans close to your application date, as they can impact your affordability assessment.

Stay Current on All Payments

Showing a consistent track record of on-time payments is essential. This includes paying rent, council tax, and other recurring bills promptly. Late or missed payments negatively impact your credit score, which can make mortgage approval more challenging.

Register on the Electoral Roll

Registering to vote at your current address can boost your credit score by verifying your identity and residence. Also, ensure all your bills and accounts are updated to your current address to make documentation smoother when it’s time to apply.

Establish a Savings Record

Regular savings habits reflect financial stability, which is highly favorable when applying for a mortgage. A healthy savings balance not only demonstrates where your deposit is coming from but also signals financial discipline to lenders.

Check Your Credit Score

Your credit score is an essential factor in the mortgage approval process, as lenders use it to assess your creditworthiness. Regularly checking your credit report and improving your score if needed can make a positive difference. While a low credit score doesn’t necessarily prevent mortgage approval, it can add complications.

Maintain Stable Employment

Lenders prefer applicants with steady employment and a reliable income. If you’re considering changing jobs, it may be wise to wait until after your mortgage is secured. If you’ve recently started a new position, try to stay in it for at least six months to demonstrate financial stability. You’ll likely need to provide recent payslips as part of the application process.

Need help with getting ready for a mortgage?

If you’d like expert help in preparing for a mortgage, our experienced and partnered mortgage broker, The Residential Mortgage Hub are here to help you. They can provide insights and advice tailored to your situation, making the process more straightforward and stress-free.

Contact us today to discover how they can guide you in finding the right mortgage to fit your needs.

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The step-by-step guide to buying a house in Medway

Posted on by Sophie Winter

Buying a house in Medway is a significant journey that can be made easier by breaking it down into these 8 essential steps. Though it may seem complex, our team is here to guide you at every stage.

Get a Mortgage in Principle (MIP)

The first step toward purchasing a house in Medway is securing a Mortgage in Principle (MIP). This involves meeting with a lender or mortgage adviser, who will review your finances and determine the loan amount you’re eligible for. Having an MIP demonstrates to estate agents and sellers that you’re ready and able to proceed with a purchase.

Depending on the lender, this initial check may be a soft or hard credit check. An MIP typically lasts from 30 to 90 days. You can book an appointment with our partnered and qualified mortgage advisers online here.

Start house hunting and choose your ideal property

With your MIP in hand, the exciting phase of house hunting can begin! Partnering with estate agents, you’ll view houses in Medway that meet your budget and preferences. Once you find a property you love, you’ll submit an offer. The seller may accept, reject, or counter your offer. If accepted, you’re ready to move on to the next step. Check out our available properties for sale to get started on finding your ideal house in Medway.

Complete your full mortgage application

After your offer is accepted, you’ll proceed with a full mortgage application. Lenders typically set a loan-to-value (LTV) limit, defining the maximum loan they’ll offer as a percentage of the property’s value.

Arrange a building survey (optional)

As part of the process of buying a house in Medway, consider arranging a building survey when completing your mortgage application. This helps identify potential issues with the property. The Royal Institution of Chartered Surveyors (RICS) offers access to qualified surveyors, and surveys are available at three levels:

Level 3 – Full Building Survey: Ideal for older or unique properties, this in-depth report provides guidance on repairs, renovation, and maintenance. Cost: £600-£1,500.

Level 1 – Condition Report: A basic inspection suitable for newer properties in good condition. It identifies major issues and urgent repairs. Cost: £400-£950.

Level 2 – HomeBuyer Report: For properties in fair condition, this survey also assesses necessary repairs and provides a market valuation. Cost: £450-£1,000.

Hire a Conveyancer

Next, you’ll hire a solicitor or licensed conveyancer to handle the legal transfer of the property’s title. Conveyancing ensures the legal aspects of your house purchase are completed smoothly.

Be patient during the legal process

This waiting period can often feel like the hardest part. Typically, it takes about 2-3 months to complete all legal searches and documentation. Keeping in regular contact with your conveyancer helps keep everything on track.

Exchange contracts

After the conveyancing is complete, you and the seller will exchange contracts, making the transaction legally binding. At this point, you’ll sign documents to officially transfer ownership and set a date for completion.

Completion day – move into your new home!

On completion day, your mortgage lender will transfer funds to your solicitor, who will then send them to the seller. We’ll notify you once the legal process is complete, and you can collect your keys and move into your new home in Medway!

About us

CR Real Estate offer expert help with buying a house in Medway. With a range of properties across Kent, we’re dedicated to helping you navigate the home-buying process with confidence. Reach out to us here to learn more about how we can help you find the best house in Medway at a great price.

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CR Real Estate: Your trusted letting agent in Gillingham

Posted on by Sophie Winter

Are you a landlord in Gillingham or the Medway towns looking for a reliable and experienced letting agent? Look no further than CR Real Estate. As a leading letting agent in Gillingham since 2009, we proudly manage hundreds of properties across Kent. Offering expert advice and comprehensive services to ensure your property is well looked after. Whether you’re an experienced landlord with a large portfolio or someone renting out your home for a short period; our dedicated team has the knowledge and expertise to help you every step of the way.

Why choose CR Real Estate as your letting agent in Gillingham?

At CR Real Estate, many of our landlords have trusted us for over a decade. We’re locally known for our tailored approach to property management. Some of our clients are professional landlords, while others may be renting out their home temporarily while traveling abroad. Regardless of your situation, we understand the unique challenges landlords face. We work hard to make the letting process as smooth and stress-free as possible.

Our experienced and friendly staff are well-versed in the latest legal requirements. This includes the Housing Acts that outline both landlords’ and tenants’ responsibilities. We stay updated on changes in the law to ensure you’re always compliant, so you can have peace of mind knowing your property is in good hands.

Our comprehensive letting services

As a full-service letting agent in Gillingham, we offer a range of services to meet all your property management needs. Here’s a list of what we can provide:

Rent collection and monthly statements: CR Real Estate ensures rent is collected promptly, and we provide monthly statements detailing all transactions. If needed, we can even settle tradesmen’s accounts and handle maintenance repairs through our panel of trusted professionals.

Initial advice on letting your property: If you’re new to letting or just need some guidance, our team is here to offer expert advice to get you started.

Advertising your property: We advertise your property on all major property portals including Rightmove and Zoopla. As well as displaying it on our website, and feature it in our Gillingham office window, ensuring maximum visibility.

Tenant vetting and accompanied viewings: We carefully vet prospective tenants and personally accompany them to property viewings, ensuring only the best tenants for your property.

Legal advice: From tenancy agreements to notices, our trained staff can assist with all legal aspects of letting, ensuring compliance and smooth transactions.

Inventory and tenancy agreements: We prepare detailed inventories and tenancy agreements, and handle the renewal of tenancies on your behalf.

Regular inspections and maintenance reports: We conduct regular property inspections and provide reports on any necessary repairs or maintenance.

Energy performance and gas safety certificates: We arrange for all required certifications, such as Energy Performance Certificates (EPCs) and Gas Safety Checks, to keep your property legally compliant.

Landlords, rest easy with CR Real Estate

Once the tenant is settled into your property, our team at CR Real Estate remains on hand to handle any issues that may arise. We’re here to ensure that rent is always paid on time and that any maintenance concerns are swiftly addressed. Whether you prefer to use your own tradesmen or wish to leave the matter in our hands, we’ve got you covered.

As your dedicated letting agent in Gillingham, we offer the flexibility to cater to your specific needs. Whether that’s handling the day-to-day management of your property or offering a more hands-off approach where you simply receive your monthly rental income without hassle.

Tenants – find your perfect home with CR Real Estate

For tenants, CR Real Estate is your go-to letting agent in Gillingham and the surrounding Medway towns. Our ever-growing portfolio of properties means that new homes are being added all the time. If you’re looking for a rental property, we make it easy to find your new home. Simply use our quick property search tool. Or register with us, and we’ll notify you as soon as a suitable property becomes available.

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Why you need an expert estate agent now more than ever

Posted on by Sophie Winter

Remember the days post-lockdown when selling a home was as simple as listing it on a property portal and waiting for the phone to ring non-stop? Those days are long gone. The current property market has become more challenging, requiring much more than just a ‘For Sale’ sign and an online listing. Selling a home today, especially in Medway, demands skill, expertise, and hard work, along with the ability to adapt to a fluctuating financial climate and an ever-changing market. If you’re planning to sell your home in the coming months, now more than ever, you need the guidance of an expert estate agent. Here’s how an expert estate agent can help you sell your property in 2024:

Tailored marketing for your property

Selling a property is not a one-size-fits-all process. A great estate agent will create a personalised marketing strategy specifically designed to showcase your home at its best. From professional photography to targeted social media campaigns, a skilled agent knows how to capture attention and attract the right buyers for your property.

Skilled negotiation

In today’s market, achieving the best price for your home isn’t just about listing it — it’s about smart negotiation. A knowledgeable estate agent has the experience to handle offers and counteroffers with finesse, ensuring you secure the best possible deal without losing potential buyers in the process.

Local market expertise

Understanding local market trends, pricing strategies, and the community is critical to selling your home. A well-informed estate agent uses this insight to correctly value your home, position it effectively on the market, and match it with the right buyers. Their in-depth knowledge of Medway’s property landscape gives you an edge over the competition.

Support throughout the whole process

Selling a home can feel overwhelming, but a reliable estate agent is there to support you at every stage. From answering your questions to guiding you through the complex steps of the sale, they make the process as smooth and stress-free as possible.

Efficient and effective sales process

An expert estate agent knows how to move your sale along efficiently. From conducting accurate valuations to handling legal aspects, ensuring proper staging, and maintaining communication with all parties involved, they keep the process on track. This means your property is sold quickly, without unnecessary delays.

The expertise and value a skilled estate agent provides can be a game-changer. Particularly when the property market becomes more difficult to navigate. If you’re considering moving, don’t tackle these challenges alone. Contact our experienced and friendly team today, and let us help guide you through every step of your home sale.

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Actions landlords should take when their tenant falls into rent arrears

Posted on by Sophie Winter

Are you familiar with the appropriate steps to take when a tenant falls behind on rent payments? This can pose a challenge for landlords, as it is crucial to ensure compliance with relevant legislation throughout the process. Additionally, many landlords lack a systematic approach for addressing such situations, which can leave them feeling unprepared. Today, we will outline some essential guidelines for pursuing rent arrears, including dos and don’ts. We will also delve into the recommended process for handling these complex scenarios, including the selection of appropriate legal notices to serve.

A tale of two tenants

CR Real Estate has identified two distinct types of tenants who experience rent arrears. The first group consists of tenants who, due to unfortunate circumstances, find themselves unable to pay at present despite their willingness to do so. The second group comprises tenants who have the financial capability to pay but deliberately choose not to fulfill their rent obligations. Dealing with tenants in the latter category can be particularly challenging. Therefore, it is crucial to establish a well-defined process that guides your actions, ensuring you are prepared to handle either situation effectively.

Guidelines for pursuing rent arrears: what to do and what to avoid

As you develop your process, we will provide our recommendations on the dos and don’ts in handling such situations. Effective communication is paramount. Once you become aware of missing payments, promptly reach out to the tenant to understand if there is an underlying issue causing the problem.

Through these communications, you can determine which category the tenant falls into and work towards finding a mutually satisfactory solution. The initial step, when a tenant fails to pay rent for seven days, is to send a formal letter requesting payment. Follow-up letters should be sent every seven days throughout the process. Simultaneously, attempt to contact them via phone or email to seek an explanation and negotiate a payment plan.

It is crucial not to harass the tenant. Continuous, excessive contact throughout the day is legally defined as harassment and should be avoided. Instead, establish scheduled times for communication.

If the tenant is genuinely unable to pay, it may be worthwhile to apply for direct payment from Universal Credit. The advantage of this step is that there is no harm in making the application, regardless of whether the tenant eventually receives payments from Universal Credit. It can potentially relieve the tenant from the responsibility of making rent payments themselves.

What to do when they just won’t pay

Responding promptly is crucial when dealing with tenants who are capable of paying rent but refuse to do so. In such cases, we recommend taking swift action to regain possession of your property. It is important to send rent demand letters promptly every 7 days, and on the 28th day, serve a notice of possession as soon as possible. Once legally permissible, initiate court proceedings without delay.

Now, you may be wondering about the appropriate notice to serve tenants in arrears. Our recommendation is to serve a Section 8 notice, specifying the grounds you wish to rely upon (typically grounds 8, 10, and 11). This notice is appropriate when the tenant is two or more months behind on rent. We suggest this notice because it comes with a 14-day notice period in England, allowing for the quickest path to regain possession of your property in such cases.

You may have heard of serving a Section 21 notice to tenants in arrears, which is also a valid option. However, it is worth noting that the notice period for Section 21 is 2 months long, resulting in a delay in effectively addressing the situation.

Final Thoughts

Ultimately, effective communication plays a vital role in responding to tenants who have fallen into rent arrears. For tenants experiencing financial difficulties, engaging in dialogue can help understand their challenges and work towards a mutually agreeable payment plan. However, when tenants willingly refuse to pay, they are often unresponsive, necessitating legal action. Familiarising yourself with relevant legislation is crucial, and a valuable resource we recommend is GOV.UK, which provides up-to-date guidance and information on the legal notices discussed today.

We hope this has provided you with valuable insights on how to handle tenants in arrears. At CR Real Estate, we are committed to assisting landlords in effectively managing their rental properties. We have developed a wealth of content offering practical, step-by-step guidance on the pertinent legislation that landlords need to navigate. Contact our expert lettings team today to discuss your property and how we can help you.

This article is intended as a guide only and does not constitute legal advice. For more information, visit gov.uk.

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The challenges of managing rent collection on your own

Posted on by Sophie Winter

Making sure that rent collection payments are on time and paid in full each month is an important task for any landlord managing a rental property. Rental income is the lifeblood of your investment, covering mortgage payments and regular maintenance, and providing a profit margin.

Many landlords face financial strain if rent is missed even briefly, as they may rely on rental income for personal expenses or need to cover mortgage payments themselves. This highlights the importance of:

  1. Conducting thorough referencing and credit checks before accepting a tenant to confirm they can afford the rent.
  2. Monitoring rent collection payments on the due date.
  3. Contacting the tenant immediately if payment is missed to determine the cause and take appropriate steps:
    • Resolve bank issues or forgotten payments promptly.
    • Arrange a payment plan if the tenant has short-term financial difficulties.
    • Consider eviction if the tenant cannot afford the rent or is deliberately not paying.

Challenges for DIY Landlords

DIY landlords often face specific challenges in rent collection:

  • Forgetting to check the rent due date, especially when busy or on holiday.
  • Handling repeated non-payment legally and appropriately to enable potential eviction.
  • Avoiding harassment and knowing legal limits in rent collection.
  • Risking legal claims if tenant rights are violated or the collection process is mishandled.

Benefits of working with professional rent collection services

Working with a property management company like CR Real Estate can alleviate these issues:

  • We ensure timely and full rent payments with established procedures.
  • We will notify and follow up with tenants on late payments.
  • We have expert property managers who effectively communicate and negotiate with tenants, detecting any issues early.
  • We assist in evictions if necessary, ensuring the process is legally sound and efficient.
  • We help end tenancies quickly to bring in new paying tenants.

While most tenants pay rent on time, the odd occasional issue requires immediate attention to avoid financial loss.

How to make sure tenants rental payments are on time

To help tenants make timely payments:

  • Provide your bank details and request tenants set up a standing order for rent.
  • Mark the due date to check payments with your bank.
  • If rent is missed, contact the tenant and confirm the conversation in writing.
  • For short-term affordability issues, consider a written and signed payment plan with the tenant.
  • If persistent non-payment occurs, consider starting the eviction process:
    • Serve a section 8 notice for rent arrears after two months and pursue a possession order if necessary.
    • Alternatively, issue a section 21 notice with two months’ notice, potentially using an accelerated possession order.

After eviction, you may pursue overdue rent, though it might be more practical to focus on finding a new tenant quickly.

Contact us for professional property management

Managing property rentals, especially rent collection, can be challenging. Let our team at CR Real Estate handle it for you. We work hard to ensure timely rent collection payments and hassle-free property management, giving you peace of mind.

Call us today on 01634 570057 and experience stress-free property management.

Looking to rent out a property as a holiday let?

If you want to know more information about holiday lets please contact our local lettings experts on 01634 570057 or book a free online property valuation.

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Our top tips to finding new tenants quickly

Posted on by Sophie Winter

The surge in rental home demand has created an unprecedented situation where every home listed on the market experiences high demand. Consequently, landlords are faced with an elevated volume of rental applications to sift through in order to choose a suitable tenant. In this blog post, we will explore five effective strategies that landlords can use to speed up the tenant selection process. These tips will help increase the chances of finding the perfect tenant, and reduce the time and effort needed to do so.

Detailed property listings

Creating thorough property listings is one of the most important aspects when renting out your property. Dedicate some time to investigate the frequently asked questions about similar rental properties in Kent, and incorporate the responses into your property description. By proactively providing all the information upfront, including details like the number of bedrooms, available amenities, and proximity to local transportation options; you can assist potential tenants in assessing whether the property aligns with their requirements even before they express interest. This approach ensures that prospective tenants come prepared for viewings, saving valuable time for both parties involved.

Pre-qualify potential tenants

You can simplify the tenant selection process by pre-screening applicants. Prior to arranging viewings, request potential tenants to complete a pre-qualification form. This enables you to assess their eligibility for the property and understand their readiness to undergo reference checks.

This method reduces the risk of investing time in applicants who may not meet your criteria and allows you to focus your attention on those who have a genuine interest and a higher likelihood of successfully passing the reference checks.

Organise block viewings

Conducting separate viewings for every applicant can become a time-consuming and less efficient process, particularly when a property generates high interest. Instead, consider organising group viewings, wherein multiple prospective tenants are shown around the property in intervals of 10-15 minutes. This approach not only saves time for everyone but also creates a competitive atmosphere among applicants. Therefore encouraging them to make quicker decisions and submit their applications promptly.

Confirming attendance

Focus your efforts on confirmed viewings to reduce the likelihood of no-shows and to optimise your time. Prior to the scheduled viewing, send a reminder to the applicants and request their confirmation of attendance. By taking this approach, you can diminish the chances of last-minute cancellations and ensure that you are making the most efficient use of your time during each viewing.

Prepare your tenants for check-in

After you’ve narrowed down your pool of prospective tenants, assist your selected applicants in preparing for the next phase of the rental process by offering them detailed guidance, such as a step-by-step guide. This will help them grasp the requirements for a seamless check-in. This proactive approach not only minimises the need for extensive back-and-forth communication, but also demonstrates your dedication to delivering a positive rental experience.

Want to discuss your property?

We understand that as a landlord the surge in tenant demand can present opportunities and potential difficulties. If you’re feeling daunted by the prospect of securing a new tenant or if you’re interested in learning more about our comprehensive property management solutions in Kent, don’t hesitate to reach out to us by calling 01634 570057 or submit an online enquiry to our lettings experts.

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